Terms of service
Terms of Service for Pingxiang Tuoping Technology Co., Ltd
1. Acceptance of Terms
By accessing, browsing, or using Pingxiang Tuoping Technology Co., Ltd’s website (the "tuopin.online") and purchasing products or services (the "Services") offered herein, you ("You" or "User") agree to be bound by these Terms of Service ("Terms"), our Privacy Policy, Return & Refund Policy, and any additional guidelines or rules posted on the Website. If you do not agree to these Terms, you must not use the Website or engage with our Services. We reserve the right to update these Terms periodically; revised versions will be posted with the "Last Updated" date, and your continued use of the Website constitutes acceptance of the updated Terms.
2. Eligibility
- You must be at least 18 years old (or the legal age of majority in your jurisdiction) to use the Website or place an order.
- If purchasing on behalf of a business or organization, you warrant that you have the authority to bind that entity to these Terms.
- We reserve the right to refuse service to any User at our sole discretion, including but not limited to Users who violate these Terms or engage in fraudulent or unlawful activity.
3. Website Use and Conduct
3.1 Permitted Use
You may use the Website solely for legitimate purposes: browsing products, placing orders, and accessing customer support. You agree to:
- Provide accurate, complete, and up-to-date information when creating an account or placing orders.
- Use the Website in compliance with all applicable local, national, and international laws (e.g., export/import regulations, customs laws).
3.2 Prohibited Conduct
You shall not:
- Access or attempt to access restricted areas of the Website (e.g., admin portals) without authorization.
- Use the Website to transmit spam, malware, or harmful content, or engage in phishing, fraud, or identity theft.
- Modify, reverse-engineer, or hack the Website or its underlying technology.
- Infringe on our intellectual property rights or those of third parties (e.g., copying product images, trademarks, or content).
- Resell, distribute, or exploit the Website’s content or Services for commercial gain without our explicit written consent.
4. Orders and Payments
4.1 Order Placement and Acceptance
- When you place an order, you submit a binding offer to purchase the selected products. We reserve the right to accept or reject your order (e.g., due to stock shortages, pricing errors, or suspicious activity) within 3 business days.
- Order confirmation (via email) does not constitute acceptance; we will send a separate "Order Accepted" notification once your order is processed.
4.2 Pricing and Payments
- All prices are listed in RMB and exclude taxes, customs duties, and shipping fees (unless explicitly stated otherwise). We reserve the right to adjust prices without prior notice, but confirmed orders will be honored at the listed price.
- You agree to pay the full order amount (including applicable fees) using the provided payment methods (e.g., credit card, PayPal, bank transfer). Payment must be completed before order processing.
- We are not responsible for failed payments due to incorrect payment details, insufficient funds, or third-party payment processor errors.
4.3 International Trade Compliance
- You warrant that you will comply with all export/import regulations applicable to your jurisdiction, including obtaining necessary licenses or permits for restricted products.
- We are not liable for delays, seizures, or fines due to non-compliance with customs laws or trade restrictions.
5. Shipping and Delivery
- Shipping times are estimates only and may vary due to logistics, customs processing, or unforeseen circumstances (e.g., natural disasters). We will provide a tracking number once your order ships.
- Risk of loss or damage to products passes to you upon delivery (confirmed via shipping tracking). You are responsible for inspecting deliveries and reporting damages within 48 hours (as outlined in our Return & Refund Policy).
- We are not liable for undelivered orders due to incorrect shipping addresses provided by you.
6. Intellectual Property
- All content on the Website (e.g., trademarks, logos, product images, text, software) is the exclusive property of Pingxiang Tuoping Technology Co., Ltd or its licensors and is protected by international copyright and trademark laws.
- You may not reproduce, distribute, or use any intellectual property without our prior written permission.
7. Limitation of Liability
- To the maximum extent permitted by law, Pingxiang Tuoping Technology Co., Ltd
shall not be liable for any indirect, incidental, consequential, or punitive damages (e.g., lost profits, business interruption) arising from your use of the Website or Services.
- Our total liability for any claim related to the Website or orders shall not exceed the total amount paid by you for the specific product or service in question.
- This limitation does not apply to damages caused by our gross negligence, willful misconduct, or failure to comply with legal obligations.
8. Disclaimers
- The Website and its content are provided "as is" without warranties of any kind, express or implied (e.g., warranties of merchantability, fitness for a particular purpose, or non-infringement).
- We do not warrant that the Website will be error-free, secure, or available at all times; we reserve the right to suspend or modify the Website without notice.
9. Termination
- We may terminate or suspend your access to the Website at any time, without prior notice, if you violate these Terms or engage in unlawful activity.
- Upon termination, your right to use the Website ceases, and any outstanding orders (unprocessed or unpaid) may be canceled at our discretion.
10. Governing Law and Dispute Resolution
- These Terms shall be governed by and construed in accordance with the laws of Law of HK, excluding its conflict of law principles.
- Any disputes arising from these Terms or your use of the Website shall first be resolved through good-faith negotiation. If unresolved, disputes shall be submitted to arbitration in HK in accordance with the rules of Arbitration Body, e.g., ICC / AAA, with the prevailing party entitled to recover reasonable legal fees.
11. Miscellaneous
- These Terms constitute the entire agreement between you and Pingxiang Tuoping Technology Co., Ltd regarding the Website and Services, superseding all prior agreements.
- If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.
- Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision.
12. Contact Us
If you have questions, concerns, or disputes regarding these Terms, please contact us:
- Email: 15678981705@163.com
- Phone:008615678981705
- Address: Building 2, No. 8 Zhongfei Road, Pingxiang Industrial Park, Xiashi Town, Pingxiang City Guangxi, China